The storage duration of CCTV footage depends on the hard drive size, camera resolution, frame rate, and recording settings.

For a Dahua 4-channel NVR with four 6MP cameras recording 24/7 to a 2TB hard drive and utitisling H265 video compression technology, footage will typically last around 7 - 14 days before it starts overwriting the oldest recordings.

If you need longer storage, you can increase the hard drive size, reduce the frame rate, or enable motion-based recording instead of full-time recording.

When selecting locations for your CCTV cameras, consider areas that are most vulnerable to intrusions, such as entrances, driveways, and windows. Ensure that cameras are placed at a height that prevents tampering and provides a clear, unobstructed view.

It's also important to cover blind spots and ensure that lighting conditions, such as shadows or glare, do not affect the camera's performance. Strategic placement helps maximize the effectiveness of your security system​

No, the system will function and record footage even without an internet connection. However, if you want remote access via a smartphone app, live streaming, or push notifications, an internet connection is required.

It's important to note that Uniview NVRs do not support Wi-Fi, so they must be hardwired to your modem/router using a Cat6 Ethernet cable for network access. If your modem is far from the NVR or in a difficult-to-reach location, we can discuss cabling solutions or alternative network options during installation.

If additional cabling or network solutions are required, there may be an extra cost depending on the complexity of the setup.

Yes! Uniview systems support remote viewing via the EZview mobile app, allowing you to monitor your property from anywhere using your smartphone, tablet, or computer. We will set this up for you and guide you through using it.

With Uniview there are no monthly subscriptions and all your data is stored locally on your hard drive.

Your Uniview NVR automatically overwrites the oldest footage when the hard drive is full. If you need to keep recordings for a longer period, you can upgrade to a larger hard drive or adjust recording settings (e.g., motion-based recording instead of continuous recording). Or adjust the setting to stop recording when the hard drive is full.

Yes! Uniview is recognised globally for its reliable, high-quality security cameras and video recorders. As an NDAA-compliant brand, Uniview meets strict international security standards, ensuring safety and reliability. Their cameras deliver exceptional image clarity, smart AI features, and reliable performance, making them a trusted choice for residential and commercial security installations worldwide.

Yes, all Uniview security systems come with a 3-year manufacturer’s warranty on parts. We also provide an installation warranty of 2 years, ensuring that everything is set up correctly and works as expected. For more info about warranty click here: Warranty

Our professional installers ensure minimal impact on your property. We use discreet cabling methods and discuss the best placement options with you before drilling or mounting any cameras.

Yes, you can add more cameras later, as long as your NVR has spare channels available. If you anticipate potentially needing additional cameras in the future, we recommend choosing an NVR with extra channels now. This ensures your system is ready for easy expansion whenever required.

Uniview CCTV systems rely on continuous power to function, so in a power outage, your Uniview cameras and recorder will temporarily stop working unless you have a backup power source.

To ensure uninterrupted surveillance, we recommend adding an Uninterruptible Power Supply (UPS) to your system. A UPS will keep your CCTV operating for a short time during outages and help protect your equipment from potential power surges. Our technicians can advise you on suitable UPS solutions during installation or anytime afterward.

Absolutely! Uniview cameras are specifically designed to deliver outstanding performance at night. Depending on the camera model, your Uniview system will include one or more advanced night vision technologies:

Infrared (IR) Night Vision: Provides clear, detailed black-and-white images even in complete darkness, without disturbing your surroundings with visible lights.

Colour Night Vision (LED Illuminator): Cameras with built-in LEDs deliver vibrant, full-colour video in low-light scenarios, automatically activating in extremely dark conditions.

Advanced Low-Light Sensors: Most Uniview cameras feature highly sensitive image sensors capable of capturing vivid colour images using minimal ambient lighting. Uniview is internationally recognised for excellence in low-light imaging technology.

OwlView Technology: The pinnacle of Uniview’s night vision innovation, OwlView cameras utilise revolutionary Wise-ISP technology and an ultra-sensitive 1/1.8" CMOS sensor. This allows the camera to produce clear, full-colour video in near-total darkness (down to 0.0003 lux), far beyond human visibility. Only in absolute darkness will the camera activate its built-in illuminator.

Tri-Guard 2.0 Dual Illuminator: These cameras intelligently combine IR night vision with built-in LED lights. They continuously monitor discreetly in IR (black-and-white), but upon detecting an intruder, instantly flood the area with bright, visible illumination to capture detailed colour footage. Once clear, the camera reverts seamlessly back to IR mode.

With these advanced technologies, your Uniview CCTV system ensures exceptional night-time security—so you can rest easy knowing you're protected around the clock.

Retrieving footage from your Uniview CCTV system is straightforward. You can easily search, view, and download recordings directly from your NVR using a connected monitor, or remotely via the intuitive Uniview mobile app and PC software.

Footage can be downloaded directly to a USB drive from the NVR or saved to your computer for safekeeping.

Yes, your Uniview CCTV system can instantly notify you if someone enters your property.

With advanced AI detection features, such as Smart Intrusion Detection, your cameras precisely identify and alert you to genuine threats—like people or vehicles entering your property—while filtering out false alarms from pets or environmental movement. Notifications are sent directly to your smartphone, ensuring you're immediately informed of any activity, giving you timely peace of mind.

Yes! We offer flexible payment options, including buy now, pay later solutions to make securing your property more affordable. We currently support Zip, Humm and Afterpay.

Your Uniview security system is covered by a 3-year manufacturer’s warranty for defects or malfunctions under normal use. If you experience a product-related issue, contact our support team for troubleshooting assistance. If the issue qualifies under warranty, we will guide you through the return process.

For warranty claims on faulty products, please note that the customer is responsible for uninstalling and returning the device, as this falls outside the scope of installation services. However, if the issue is due to an installation-related fault or poor workmanship, we will be responsible for retrieving and replacing the device at no cost if its within the 2-year workmanship warranty period.

For general questions or configuration assistance beyond the original installation scope, we are happy to help free of charge in most cases, as long as it does not exceed 10 minutes by phone or email. If additional support is required, a service fee may apply, but we will always inform you upfront.

If you need assistance, please reach out to our support team by phone or email, and we will be happy to help.

Booking is easy! Simply visit our Dahua install web page here, select your options and book a date in the calendar at the final step.

Alternatively contact us for a free quote, and we’ll schedule a convenient installation date. We will guide you through the process, ensuring you get the best setup for your needs.

Installing CCTV systems in double-storey homes typically incurs higher costs due to the increased complexity and labor involved. Factors such as running cables through walls, accessing difficult areas, and ensuring proper coverage across multiple levels contribute to these additional expenses.

Basic Double-Storey Installation Fee
This applies to straightforward installations where:

• Cabling routes are easily accessible.
• Minimal drilling or structural modifications are needed.
• Standard installation tools and techniques are sufficient.

Complex Double-Storey Installation Fee
A higher fee applies when additional challenges are involved, such as:

• Limited access to cable paths, requiring advanced wiring solutions.
• Walls, ceilings, or floors needing additional modifications to conceal cables.
• The use of specialised equipment or extra labor to ensure a secure and professional finish.